Why haven't I received my confirmation email?

Yes, you will receive a confirmation email as soon as you place your order. Additionally, upon the shipment of your order, another email will be sent to inform you that your order is on its way. If, however, you can't find the confirmation email in your inbox, we recommend checking your spam folder first.


If, despite this, you still can't locate your confirmation email, please don't hesitate to contact us. You can reach us quickly by following us on our social media @colleamoi, or you can send us an email at info@colleamoi.com.

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